Due to the nature of my digital planner (digital goods), all sales are final. Once you finish the purchase process, you automatically get access to the digital planner. There is no guarantee or proof that you or anyone else in your team, organization or family will not use my product after receiving a refund. We are always available and more than happy to assist you with any questions about the use of my products. Please contact us at email@example.com and we will answer any questions you may have.